Build the multicluster operating system

• Support financial operations: help maintain and update the growth model, track spend, assist with accounts and vendor invoices
• Assist with people operations: coordinate hiring logistics (scheduling, candidate communication, interview loop tracking), help onboard new hires, support benefits administration
• Help manage compliance workflows (e.g., SOC2, GDPR) by tracking action items and coordinating with responsible owners
• Support legal/administrative coordination: organizing documents, tracking contracts and deadlines, liaising with outside counsel on routine matters
• Maintain internal operational systems and tools (Notion, investor databases, shared drives): keeping them organized, current, and useful
• Help Marketing plan and execute internal and external events (team offsites, investor dinners, conference logistics)
• Take on ad hoc research and analysis projects for the COO (market data, competitive info, vendor comparisons, etc.)
• Draft and proofread internal and external communications as needed
• Identify and help fix operational inefficiencies as the company grows

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• 2+ years of experience; prior experience in operations or a fast-paced startup/small-team environment is a plus but not required
• Extremely organized with strong attention to detail — things don't fall through the cracks on your watch
• Comfortable juggling multiple workstreams and shifting priorities in a small, fast-moving team
• Strong written and verbal communication skills
• Proficiency with spreadsheets (Excel/Google Sheets); comfort picking up new tools quickly (Notion, Vanta, CRM systems, etc.)
• A builder's mindset — willing to roll up your sleeves on both strategic and administrative work
• High trustworthiness and discretion, given exposure to sensitive information
• Genuine interest in AI infrastructure and startups

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• Build and extend clusterdOS core features using Go, including custom Kubernetes operators and controllers
• Design and implement GitOps workflows with ArgoCD that make continuous deployment feel automatic
• Develop infrastructure-as-code patterns using Terraform and Helm that provision and manage clusters seamlessly
• Work on distributed storage solutions using Ceph and WEKA for high-performance, scalable cluster storage
• Create observability and monitoring systems using Prometheus and Grafana to surface cluster health and performance
• Build and optimize container networking with Cilium for network security and observability
• Design and implement federated Kubernetes architectures for multi-cluster management
• Build automation tooling that reduces operational overhead for developers running production workloads
• Contribute to open source components
• Establish platform architecture patterns and practices as an early engineering team member

• Go — Strong proficiency building system-level tooling, controllers, and distributed systems
• ArgoCD — Deep experience with GitOps workflows, declarative infrastructure, and continuous deployment patterns
• Kubernetes — Production experience with Kubernetes internals, custom resources (CRDs), operators, cluster architecture, etcd clusters, including backup/restore procedures and troubleshooting cluster health issues
• Infrastructure as Code — Experience with Terraform, Helm, or similar tools for automating infrastructure provisioning. Experience with Ansible, Kubespray, or similar orchestration frameworks
• Observability — Familiarity with monitoring and logging systems like Prometheus, Grafana, or similar platforms
• Strong understanding of containerization, networking, and cloud-native architectures
• Experience with CI/CD pipelines and automation workflows
• Ability to design systems that are both powerful and simple to use
• Self-directed with good prioritization instincts — you can identify what matters and execute accordingly

• Respond to and resolve production incidents across our clients' infrastructure, including Kubernetes clusters, Ceph storage systems, and bare metal servers
• Diagnose complex issues ranging from pod scheduling problems and CNI networking failures to distributed storage performance degradation and hardware issues
• Handle escalations requiring deep expertise in distributed systems, including etcd cluster problems, Ceph RGW authentication issues, and custom networking setups with Cilium and bare metal load balancers
• Work directly with enterprise clients during incidents, providing clear communication about status, timeline, and resolution steps
• Participate in a follow-the-sun on-call rotation with engineers across time zones
• Document incidents thoroughly and improve runbooks based on recurring patterns
• Collaborate with our infrastructure team on long-term reliability improvements and automation to reduce incident frequency

• 5+ years of production experience with Kubernetes in enterprise environments, including deep knowledge of cluster operations, troubleshooting bare metal k8s issues, working with admission controllers, and understanding the control plane architecture
• Strong experience with distributed storage systems—Ceph experience is highly preferred, but deep experience with other systems like Weka, VAST, or similar is highly valuable as well
• Very solid modern Linux systems administration skills
• Experience with bare metal infrastructure management and construction, not just cloud environments. You should be comfortable with IPMI, hardware troubleshooting, networking, etc.
• Experience with at least one CNI plugin in production, preferably Cilium or Calico
• Strong troubleshooting methodology—you know how to systematically narrow down issues across complex distributed systems and can work effectively under pressure during outages